Effective Date: 25/05/2025
At LeatherBay, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or place an order with us.
🔒 1. Information We Collect
We collect the following types of information to fulfill orders and improve your shopping experience:
Personal Information: Name, phone number, email address, delivery address
Order Details: Product(s) purchased, payment method
Communication Data: Any messages or inquiries sent via WhatsApp, email, or contact forms
🛒 2. How We Use Your Information
We use your data strictly to:
Process and deliver your orders
Respond to inquiries and provide customer support
Send order confirmations and updates
Improve our website and services
We do not sell, trade, or rent your personal information to third parties.
📦 3. Third-Party Services
We work with third-party courier partners to deliver your orders. Only necessary information (name, contact number, address) is shared with them to complete deliveries.
We also use secure payment gateways and may use third-party services (e.g., email marketing platforms) to enhance customer experience.
🔐 4. Data Security
We implement reasonable security measures to protect your personal data. However, no online method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
📬 5. Cookies & Website Usage
We may use basic cookies to analyze traffic and improve your browsing experience. These do not collect personally identifiable information.
📞 6. Your Consent
By using our website and placing an order, you consent to the collection and use of your information as described in this policy.
📩 7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
📧 Email: info@leatherbay.lk
📞 WhatsApp: +94 729 228 225