Effective Date: 25/05/2025
At LeatherBay, we are committed to delivering your orders quickly and securely. Here’s everything you need to know about our delivery process:
🚚 Delivery Timeframe
We deliver across Sri Lanka.
Orders are typically delivered within 3–7 working days.
Please note: Delivery times exclude weekends, Poya days, and public holidays.
📦 Delivery Method
All items are carefully packed to ensure protection during transit.
Deliveries are fulfilled by trusted third-party courier services.
💵 Payment Options
Cash on Delivery (COD) – Pay when your order arrives.
Bank Transfer – Orders are processed once the payment is confirmed.
🔁 Return/Refund/Exchange Policy
We do not accept returns, refunds, or exchanges, as we operate a resale model and cover courier costs on behalf of our customers. Please review your order carefully before confirming.
❗ Additional Notes
Ensure your delivery details are accurate to avoid delays.
If there are any issues with your delivery, contact us immediately with your order number.
📞 Need Help?
We’re here to assist you:
📧 Email: info@leatherbay.lk
📱 WhatsApp: +94 729 228 225